Quickest Dispatch (“we,” “us,” or “our”) operates the website and AI phone answering service related to Quickest Dispatch AI Agent. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect
We may collect the following information when you use our website or services:
- Name
- Business name
- Email address
- Phone number
- Business information (such as hours, services, and preferences)
- Any other information you voluntarily provide through forms or communications

2. How We Use Your Information
We use the information we collect to:
- Provide and operate the Quickest Dispatch AI Agent service
- Respond to inquiries and provide customer support
- Send service-related communications
- Improve our website and services
- Comply with legal obligations

3. SMS / Text Messaging
When you provide your phone number and opt in, you agree to receive automated text messages from Quickest Dispatch related to your AI Agent service. These messages may include call summaries, account notifications, onboarding information, appointment-related updates, and other service communications.

- Message frequency varies.
- Message and data rates may apply.
- You can reply HELP for help or STOP to cancel at any time. After you send STOP, we will confirm your unsubscribe and you will no longer receive messages from us.
- Consent is not required as a condition of purchasing or using our services.
- Carriers are not liable for delayed or undelivered messages.

We do not sell, rent, or share your mobile phone number with third parties or affiliates for their own marketing or promotional purposes. Your phone number is used only to provide the Quickest Dispatch service and the communications you have consented to receive.

4. How We Share Information
We do not sell your personal information. We may share information only in these limited cases:
- With service providers who help us operate our business (such as hosting, payment, or communication tools)
- When required by law
- To protect our rights or the safety of others

5. Data Retention
We keep your information only as long as necessary to provide our services and comply with legal obligations.

6. Your Choices
You may:
- Request access to the personal information we have about you
- Request correction or deletion of your information
- Opt out of text messages at any time by replying STOP

7. Security
We take reasonable measures to protect your information. However, no method of transmission over the internet is 100% secure.

8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.

9. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect information from children.

10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: quickestdispatch@gmail.com
Business Name: Quickest Dispatch